Controller. Mr.Roach (independent developer of Roach Modbus Tool). Contact for privacy requests: mr.roach.company@gmail.com.
We design the product to keep personal data collection minimal. This Policy covers: (1) this marketing Site, (2) email and feedback you send us, (3) license/sales correspondence, and (4) the desktop Software running on your computer.
1. Summary
- The Site does not use analytics cookies or advertising trackers by default.
- The Site stores only your language preference in browser
localStorage. - The desktop Software stores settings and project files on your computer. The trial mechanism is offline/local; it does not require an online account to evaluate the product.
- If you email us or use the feedback form (mailto), we receive whatever you choose to send.
- We do not sell personal data.
2. Data we may process
2.1 Website
| Data | Purpose | Legal basis (where GDPR/UK GDPR applies) |
|---|---|---|
Language preference in localStorage |
Remember EN / 中文 choice | Legitimate interest / consent via your use of the language switch |
| Standard server/CDN logs (IP, user-agent, URL, time) if our host creates them | Security, abuse prevention, delivery of static files | Legitimate interest |
We do not intentionally embed third-party ad or analytics pixels on the Site. If a hosting provider (for example Cloudflare) processes request logs as part of delivering the Site, that processing follows their role as processor/subprocessor under their terms.
2.2 Feedback form and email
The feedback page builds a message in your own email client (mailto:). We do not operate a server-side form database. When you send the message, we receive content you included, which may include:
- Name and reply email (if you provide them)
- App version, Windows version, bug description, steps, feature requests
- Any files or logs you attach in your email client
Purpose: support, bug fixing, product improvement, and (if relevant) license sales follow-up. Basis: contract steps / legitimate interest / your consent by sending the email.
2.3 License and sales
If you buy a license or ask about purchasing, we process identity and contact details, payment references, invoice data, and license credentials as needed to take payment (via whatever payment channel we agree), deliver the license, prevent fraud, and keep accounting records. Payment card data is handled by the payment provider you use; we do not ask you to email full card numbers.
2.4 Desktop Software (on your device)
Typical local data includes connection settings, register maps, slave/project files, script files, UI preferences, and local trial/license state. That data stays on your machine unless you export it, back it up, or send it to us.
Modbus traffic you generate with the Software goes between your computer and the devices/networks you configure. We do not receive that traffic unless you deliberately send captures or logs to us.
3. What we do not do (by default)
- We do not require creating an online user account to download or try the Software.
- We do not sell or rent personal data to data brokers.
- We do not use Site visitors’ personal data for behavioral advertising.
4. Sharing
We share personal data only when needed:
- Email and hosting providers that process messages or Site delivery on our behalf
- Payment/accounting providers for purchases
- Professional advisors (for example accountant or lawyer) under confidentiality
- Authorities when required by law
- A successor if the product is transferred, under continued protection commitments
5. Retention
- Language preference: until you clear site data in the browser
- Support emails: as long as needed to resolve the issue and for a reasonable archive period (typically up to 24 months, longer if a dispute or legal hold applies)
- Purchase/license records: as required for tax and commercial record-keeping (often several years)
- Local Software data: until you delete it
6. Security
We use reasonable administrative and technical measures appropriate for an indie desktop product and static Site (for example HTTPS for the Site where hosted with TLS). No method of transmission or storage is 100% secure. You must protect your own machines, backups, and license credentials.
7. International transfers
We and our providers may process data in Taiwan and other countries where email, hosting, or payment services operate. Where required, we rely on appropriate safeguards offered by those providers.
8. Your rights
Depending on your location (for example GDPR/UK GDPR, Taiwan PDPA, or similar laws), you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where processing is consent-based. To exercise rights, email mr.roach.company@gmail.com with enough detail to verify the request. You may also lodge a complaint with your local data-protection authority.
Because feedback is sent through your email client, you can also delete copies on your side; ask us to delete our copy of a specific thread when you no longer need support on it.
9. Children
The Software and Site are directed at adults and professional users. We do not knowingly collect personal data from children under 16. If you believe a child provided data, contact us and we will delete it.
10. Changes
We may update this Policy by posting a new version with a revised “Last updated” date. Significant changes will be highlighted on this page when practical.
11. Contact
Privacy questions: mr.roach.company@gmail.com
Also see: Terms of Use · Disclaimers